Support

We're here to help. Get in touch with any questions or issues.

Contact Us

Frequently Asked Questions

How do I create a custom soundscape?

You can manually select and layer different natural sounds to create custom mixes. Alternatively, use the AI feature to automatically stack sounds based on your current mood and preferences.

Can I use the app offline?

Some features are available offline, but full functionality requires an internet connection for AI-powered features and cloud sync.

How do I cancel my subscription?

You can cancel your subscription at any time through your device's app store settings (iOS App Store or Google Play Store). Your subscription will remain active until the end of the current billing period.

Is my data secure?

Yes, we take data security seriously. Your data is encrypted and stored securely using Supabase. Please review our Privacy Policy for more details.

How do I reset my password?

Use the "Forgot Password" option on the login screen, or contact us for assistance.

Prefer to email us directly?

contact@stillkoi.com
StillKoiStillKoi

Soundscapes, meditations and more for your wellness journey.

© 2026 StillKoi. All rights reserved.

Made with care for your wellness journey